Contact Us
Last Updated: 2 August 2026
Get in Touch
We use a single contact address for all inquiries. Please use the email below and include a clear subject line so we can route your message to the right team.
Inquiry Types
Use the subject lines below to help us respond faster:
- Support: "Support Request" — account issues, purchases, downloads, bugs
- Legal / Terms: "Legal Inquiry" — Terms of Service questions, contracts
- Privacy: "Privacy Request" — data access, deletion, privacy concerns
- Copyright / DMCA: "DMCA Takedown Request" or "Trademark Complaint"
- Accessibility: "Accessibility Feedback" — barriers, suggestions, complaints
- Security: "Security Disclosure" — vulnerability reports
- Refunds: "Refund Request" — purchase issues, refund eligibility
- General: "General Inquiry" — partnerships, feedback, other
Response Time
We aim to respond to all inquiries within 2 business days. Complex requests (privacy, legal, security) may take up to 7 business days.
Before You Email
Check these resources first:
- Documentation — setup, specs, FAQ
- Terms of Service — account rules, liability
- Privacy Policy — data practices, your rights
- Refund Policy — purchase issues